Last updated: 17 July 2026
PROCEDURE-SAFE ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit procedure-safe.com and use our marketplace, messenger, and escrow services.
1. Information We Collect
- Account data: name, email, phone, billing/shipping address.
- Transactional data: orders, escrow status, payment metadata (we do not store full card numbers).
- Communications: messages you send through our in-app messenger and support channels.
- Technical data: IP address, browser type, device identifiers, cookies, and usage analytics (Google Analytics 4).
2. How We Use Your Data
- To fulfil orders and provide escrow protection.
- To operate, secure, and improve our marketplace.
- To detect fraud, verify vendors, and enforce our Terms.
- To send transactional emails and, with consent, marketing updates.
3. Legal Bases (UK GDPR)
We process personal data on the bases of contract performance, legitimate interests, legal obligation, and — where applicable — your consent.
4. Sharing Your Data
We share data with vetted service providers (payment processors, hosting, analytics, delivery partners) and only where necessary. We never sell your personal data.
5. Data Retention
We retain personal data only as long as necessary to provide the service and meet legal, tax, and accounting obligations.
6. Your Rights
You have the right to access, rectify, erase, restrict, or port your data, and to object to processing. Contact support@procedure-safe.com to exercise these rights.
7. Security
We use TLS/HTTPS across the site, encrypted storage, role-based access controls, and independent security scanning.
8. International Transfers
Where data is transferred outside the UK/EEA, we rely on Standard Contractual Clauses or equivalent safeguards.
9. Contact
PROCEDURE-SAFE
71–75 Shelton Street, London WC2H 9JQ, United Kingdom
Email: support@procedure-safe.com
See also our Terms of Service and Cookie Policy.